Technology Implementation MEthod
When we first provided technology solutions in 2000, technology providers could never seem to finish the job. Homeowners and business owners suffered through months of tweaks. Everyone in the building process suffered.
We developed the ‘Perfect Move-in’ method. The move-in process was completed within one to three days for the vast majority of our projects. Happy clients!
Today, that is not enough. There is a second issue at hand. Clients also deserve a simple and understandable design process. It all comes down to ‘time’.
The goal of TIME (our Technology Implementation Method) is to complete a technology design during a single meeting, designed to handle each client’s price and performance requirements.
The Technology Implementation Method follows four simple steps:
First, we developed a 60-page book, Success with Home Technologies, that provides a step-by-step review to better target what’s available for homeowners today in a format that can be read in a single sitting.
Along with the book, we suggest clients watch from a set of companion on-line training videos to gather the information they need to direct our development of the perfect technology plan.
The goal of these preliminary steps is to make the first meeting the ONLY meeting the client needs to attend. Following this first meeting, we have enough information to provide a complete proposal for final review.
The execution phase is handled behind the scenes with the builder, architect and designer. We provide a detailed written description of the client’s goals, a list of any items required by other trades, and detailed product information to make the construction process as smooth as possible.
How can the TIME Method help you and your clients?
Let’s take an example. Outside living spaces are becoming havens of technology that can make the home owner’s experience safer, convenient, efficient and fun.
We provide a list of outdoor technologies the client might want to target.
A 20-minute on-line video (and an accompanying section within Success with Home Technologies) provides the information the client needs to make the proper decision for themselves and their family.
We meet the client to develop a pricing model.
We interact with the various trades to execute the client’s implementation plan.
Let’s take an example, still using the outdoor living space as our baseline.
One client wanted two outdoor televisions which could stay outside though the winter. They wanted very high-quality sound, limited noise transferring to their neighbor’s yards, and control through their smart phones. They also wanted WiFi and security cameras.
We met at the home to determine several key items, such as whether the sun would shine directly into the screen during the key watching hours and where the underground subwoofers would be placed in relation to their septic system.
The final solution - any of the three pairs of outdoor garden speakers and two underground subs could play the sound from either TV or streaming music source like Pandora or Spotify.
The TVs were rarely in direct sunlight, so less expensive were used. We hid the WiFi transmitter out of sight and placed two cameras over the main deck area.
Once complete, we executed the solution by interfacing with the landscape architect, outdoor lighting vendor and landscaper.
The result was beautiful and highly effective:
One critical step in this TIME process is the provision of simple to understand information. Specifically, for outdoor spaces such as the one shown here, what types of information is required?
Does the client want to take in the TV every time the weather gets bad? Indoor TVs are less expensive, but constantly moving the TV is a great hassle. Any TV over 40” or so will also be too heavy and bulky for a single person to take down and reinstall often.
Where is the sun? If the sun will shine directly on the screen when being watched, then an ‘ultra-bright’ outdoor TV is a better solution.
Where is the sitting area? Sometimes televisions can be places on lifts or swing arms so they can be positioned better for viewing, and then moved back out of the way when not in use.
Does the client have neighbors close by? If so, speakers should be on the outside of the sitting area, pointing back toward the home.
Does the client have multiple spaces outside where they will want to listen to different things? Each independent stream of music needs a different source.
If they are using an underground subwoofer, where are the underground obstructions? We certainly don’t want to run into a septic tank or underground wire.